Student retention is a growing concern as more university programs move toward online learning. With a continual increase in online program choices, it is important to recognize course elements that affect the success of online learners (Kane, Shaw, Pang, Salley, & Snider, 2015). University professors need strategies to provide assistance for students and to decrease the number of students who fail to progress in online programs. It is important that faculty support students, but just as important that universities provide time, opportunities, and resources for such support to occur.



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