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Abstract

The purpose of this study was to examine faculty perceptions and benefits when using academic coaches in their online classrooms. A quantitative descriptive survey research design was used to examine faculty perceptions and benefits experienced when utilizing Instructional Connection’s academic coach model. Data analysis from this research identified that faculty perceive the academic coach model to be a benefit to themselves and to the students supported by academic coaches in the online classroom. Faculty perceived many benefits when using academic coaches in their online course and the following themes emerged from this research: enhanced communication, better support for faculty and students, increased student retention, increased student participation and satisfaction, and time-saving benefits to faculty. The findings from this study imply and substantiate the positive impact of the academic coach model on both faculty and students. Overall, this study provided essential data for improving faculty and student experiences in online classrooms and further research should be conducted to examine academic coach benefits to students.

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