Abstract
Municipalities work to deliver secure and impactful IT (information technology) services while often working within tight budget constraints. To address this problem, this article offers an experience-based and comprehensive framework to optimize municipal IT operations. It emphasizes leveraging automation, streamlining hardware and software management, and forging strategic partnerships to drive cost savings and efficiency gains. Designed to equip municipal IT leaders with practical tools and insights, this article aims to help modernize IT processes.
Recommended Citation
Yazdanpanahi, Joseph. 2026. "Holistic Strategies for Optimizing Municipal IT Operations and Cost Efficiency." Certified Public Manager® Applied Research 6, (1). https://scholarworks.sfasu.edu/cpmar/vol6/iss1/5
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Business Analytics Commons, Databases and Information Systems Commons, Public Affairs, Public Policy and Public Administration Commons
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