This article aims to help city administrators gain a systematic approach to building resilient cybersecurity protocols. Resilient protocols provide the basic organizational framework that layers employees, processes, and technologies that can address cyber risks to cities. Thus, these protocols provide the solid foundation necessary to protect cities and public institutions from the constant threat of cyberattacks. This article also offers suggestions on how cities can gain information technology (IT) resilience, and discusses boundaries in the layered approach to resilience.



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