Title
Price tiers as antecedents of event quality in the sport industry
Document Type
Article
Publication Date
8-2013
Publication Title
International Journal of Revenue Management
Volume
7
Abstract
Price tiers are commonly used in the sport and entertainment industries. Prices for seats are often determined by where the seats for an event are located. Extant literature discusses how consumers evaluate the quality of a good or service, specifically in sport event tourism. In addition, literature has individually assessed how service quality and customer satisfaction influence repurchase intention. However, little is known about how price tiers influence consumers' perception of event quality. We propose under the scope of prospect theory, consumers in different price tiers will evaluate sport venue quality differently. This will then directly influence repurchase intentions when moderated by customer satisfaction. In addition, we present a conceptual model with three hypotheses.
Issue
2
First Page
119
Last Page
137
DOI
10.1504/IJRM.2013.055684
ISSN
1741-8186
Repository Citation
Reese, Jason D. and Kerr, Michael D., "Price tiers as antecedents of event quality in the sport industry" (2013). Faculty Publications. 41.
https://scholarworks.sfasu.edu/management_facultypubs/41
Comments
Reese, J. D. & Kerr, M. (2013). Price tiers as antecedents of event quality in the sport industry. International Journal of Revenue Management, 7(2), 119-137