The purpose of this research paper is to provide the decision makers at the East Texas Council of Governments GoBus rural transit system with information as a basis for the future of how fares are collected, and to look for ways to resolve problems in our current fare collection method. The main issue involves accepting cash and checks because of the large service region GoBus Transit covers. GoBus depends on the bus operators to collect fares and make deposits, which becomes a major problem with accounting. As listed on the official website of SWARCO, an Austrian technology company, an “Automated Fare Collection (AFC) is a generic term for a ticketing system in public transport where the fare is no longer paid directly but via ticket vending machines, online services or other methods.”[i] The goal is to implement a new fare collection method by September 1, 2020 that eliminates monetary cash and check collection.
Cure, Melissa. 2020. "East Texas Council of Governments: GoBus Fare Collection." Certified Public Manager® Applied Research 1, (1). https://scholarworks.sfasu.edu/cpmar/vol1/iss1/2