Location

Stephen F Austin State University, Baker Pattillo Student Center, Regent's Suite A and Twilight Ballroom

Start Date

7-4-2011 4:00 PM

End Date

7-4-2011 8:00 PM

Description

Performance feedback has been used to successfully modify behaviors in an assortment of workplace settings. Adding behavioral consequences and/or goal settings to feedback improves the overall behavioral effects and consistencies. When goal settings and feedback are combined, they have been proven to affect performance positively by increasing the information and motivation needed to execute work tasks in their entirety. The current study examined the effects of goal setting and graphic feedback on closing task completion in a nationwide drugstore chain.

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Apr 7th, 4:00 PM Apr 7th, 8:00 PM

Improving Closing Task Completion in a Nation-Wide Drugstore Chain

Stephen F Austin State University, Baker Pattillo Student Center, Regent's Suite A and Twilight Ballroom

Performance feedback has been used to successfully modify behaviors in an assortment of workplace settings. Adding behavioral consequences and/or goal settings to feedback improves the overall behavioral effects and consistencies. When goal settings and feedback are combined, they have been proven to affect performance positively by increasing the information and motivation needed to execute work tasks in their entirety. The current study examined the effects of goal setting and graphic feedback on closing task completion in a nationwide drugstore chain.